Thank your Customers
Customer Service
We all like to feel special and Customers are no different. Whenever you get an opportunity to thank your Customer, do it – but on one condition it must be sincere. Some opportunities for a thank-you might be:
• Receiving your first order.
• The anniversary of becoming a Customer.
• Answer the phone with “Thanks for calling” and then say the business name.
• When you receive a larger order than normal.
• If you have new products send a short update and thank them for their continued support.
• When you get a new Customer and a current Customer referred them thank them for the referral.
(© Profit Advantage #37915)
